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Verify Identity document submitted but no response yet 0 Recommended Answers 0 Replies

Hi,As soon as I submitted my Tax Information yesterday, my Adsense account prompted me that the Payments account is on hold. When I clicked “Action” it took me to Identity Verification in a new tab and I submitted the ID documents.But this procedure looks a little different from normal Adsense accounts I see getting verified on YouTube tutorial videos etc. (a pop-up screen opens up vs. a new page). My account is more than 11 years old and the Payments Page never prompted me for Identity Verification before yesterday.Now when I go to “Your Adsense Page”, the Identity Verification Status drop-down shows blank (see attachment), is this normal? I see that Identity Verification can be done within minutes sometimes but it’s been around less than a day with no email confirmation or prompt etc.Any guidance will be greatly appreciated.Thanks!

Details

Hi Iqtidar Ali, I don’t know how long it will take to review your documents. If many users are being prompted to submit verification, it may take a bit longer than usual. 
 
Do you see an indication that there is a payment hold on your account? 
 
I suggest waiting a week and see if that updates.

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