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Products information not being updated 0 Recommended Answers 0 Replies

I have a Shopify store and submitting products with Google app. Product have been added in the merchant centre successfully. Google suspended my ad account but merchant centre account was active.I have 3 sub accounts, 2 are active but 3rd one is still suspended. Only one Ad account is active and 2 are suspended.Currently accounts are in review process but for the active accounts, I am not seeing any updates happening in the merchant centre.for example, my new products are not being shown for last 7 days in the active merchant and Ad account, I removed image with overlay and added new images but Google still showing old images in the products and disapproving accounts.I have added GTIN for many products but all products are showing GTIN is missing.I have removed some discontinued products from the Shopify and google is complaining that desktop and mobile view of those deleted products is not available. These products have been deleted from the Shopify feed but Google is not updating data.What should I do?

Details

1 business = 1 account. This will be your issue.
Having multiple Google Ads accounts is not allowed.
 
Having multiple Google merchant center accounts is allowed if you are selling multiple brands, if you are the manufacturer. You are selling in different countries or you are a marketplace.
 
If non of the above, than this is not allowed.
 
If you are having issues submitting product data, contact your data feed supplier support team.

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