Check that you have a strong Wi-Fi or mobile data connectionFirst, make sure you have a strong internet connection. Itâs best if you can connect to a Wi-Fi network. If you donât have access to Wi-Fi, make sure you have a strong mobile data connection. Then try your download again.Get more help with connection problems on Android devices.Clear the cache & data of the Play StoreThis gives the app a fresh start and can help fix issues.Open your device’s Settings app .Tap Apps & notifications See all apps.Scroll down and tap Google Play Store .Tap Storage Clear Cache.Next, tap Clear data.Re-open the Play Store & try your download again.Hope this helps.Tony