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Hey There!! Just wanted to let you know that i understand your issue and i will be able to assist you.Give Play Store won’t open, load or download apps – Google Play Help a read.Or closely pay attention to the followingPlay Store won’t open, load or download appsTry the steps below to fix problems with Google Play. They may help if:You can’t download or install apps or games from the Google Play StoreYou can’t download music, movies, TV shows or other content from Google PlayThe Google Play Store app won’t open or loadThe Google Play Store app crashes after it opensDownloads and app updates get stuck and won’t finishIf these steps don’t fix the issue, you should contact the developer for support.Check that you have a strong Wi-Fi or mobile data connectionFirst, make sure that you have a strong Internet connection. It’s best if you can connect to a Wi-Fi network. If you don’t have access to Wi-Fi, make sure that you have a strong mobile data connection. Then try your download again.Get more help with connection problems on Android devices.Clear the cache and data of the Play StoreThis gives the app a fresh start and can help fix issues.Open your device’s settings app .Tap Apps and notifications  See all apps.Scroll down and tap Google Play Store .Tap Storage  Clear cache.Next, tap Clear data.Re-open the Play Store and try your download again.Restart your deviceIf you still can’t download after you clear the cache and data of the Play Store, restart your device.Press and hold the Power button until the menu pops up.Tap Power off or Restart if that is an option.If needed, press and hold the Power button until your device turns on again.Stay blessed,Tony.This will help…
https://support.google.com/googleplay/answer/7513003?hl=en-GB

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