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I have a premium YouTube account, yet it doesn’t recognize that I am. 0 Recommended Answers 0 Replies

I’m only noticing this issue of very recently. I can’t download videos, can’t watch in the background.When I try downloading a video, it tells me I need to upgrade Premium, even though when I go to my account, it tells me that I am a premium member. It lists my credit/debit card info, and the next pay period.

Details

Update 4/02 – 3 am PSTThe issue is fixed! Thanks for all the reports as we worked things out.If you have any questions regarding your paid subscription, you can contact YouTube Premium support here.Update – some people have reported that disconnecting bluetooth and/or wired headphones and then restarting the app resolves the issue. This is only a workaround, so you’ll want to keep these disconnected until the issue is fully resolved. Let us know if this makes a difference for you, and know that we’re also still actively working to resolve this!Original post: Thanks for letting us know! Confirming that we’ve seen multiple reports and we’re currently investigating. Will keep this thread updated with any new information on a fix.

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