I create a new Google Adsense Account for the first time and receive an email like this:
You already have an AdSense account Thanks for your interest in AdSense. Did you know you already have another AdSense account that you could use? AdSense only allows one account per person. To get started with AdSense, you can either:
Continue using your existing account, associated with gala…@gmail.com. If you canât access this account, follow the steps in our login troubleshooter. or 2.
Close your other
account(s) by following the steps in the Help Center article Cancel your AdSense account, and then try signing in again. We look forward to seeing your ads up and running soon.
Thanks,The Google AdSense TeamI swear to the god that I don’t what is that email (gala…@gmail.com) is and I never create one!When I tried to login on the Google Adsense account, it logged. But it shows message like this:Please fix the issues we found so we can proceed with connecting your site.
review the issues we’ve found, resolve them, and submit the form after
you’ve finished. You need to resolve these issues to be able to use
AdSense.Close your other accountWe
see that you also have another AdSense account. We only allow one
account per person. To use this account, please close the other one.If you can’t close the other account, please read the instructions below:If you have issues accessing or closing the other account, please follow the steps in our troubleshooterFor more information about AdSense accounts, visit our Help CenterI confirm I’ve closed the other account. And
all the menu item in the menu bar is unselectable (Home, Report,
Payments, Account, …). I also try to search the same problem in the
Help Center and got “try to close the other account”? How I can do that
with this disable menu?????If this is an error please fix it! Otherwise, please help me to solve it! I don’t have any clue how to do next?
I have the same problem also. and they said I have an account with the email marm…@gmail.com. I cant remember I created an email with 3 dots on it. But I have my brother with adsense account we have same address and his email is quite similar to that but no dots. Im not sure if they are referring to that account since we are not same name. the only option they give is for me to close the other account or continue using it. I cant do either ways, so it leaves me no option at all. Please anyone help me. thank youI have this exact same problem. It tells me that there is another account with the same name, but I can assure yu that I havent opened any adsense account and have no clue who opened the other email account as It wasnt me.How do I get in touch with the Google Adsense team?I meant associated with you — as in some places, there are restrictions on AdSense accounts at the same address.
In any case, I’ve forwarded this matter to the AdSense pros. It can take some time to respond, and no response is guaranteed.If you truly have no knowledge of the account associated with your name (is it possible that someone who lives with you or near you has this gmail account), the matter needs to be escalated to Google staff for review.
Before I arrange this, can I confirm that the email address for which you’ve applied for Google AdSense is the same as the one you’ve used for this forum, as that is how the google employees match things up (as the data should not be published publicly.)The issue outlined in this thread is ongoing. I’ve been advised (a few weeks ago) by the AdSense Pro that the cases must be escalated to staff. I am awaiting response whether the addition of your response to this thread is sufficient to let the staffer know of your situation, of whether (as is often the case in these parts) each specific matter must be handled in a separate thread.
However, I’ll make a few points here in the meantime.
1. If a staffer is to be able to deal with the situation, the gmail account you used to register for this forum must be the same as the one you used to apply for your disapproved AdSense account. This is because the only way staff can match you with your personal data is through this linkage. (DO NOT post personal emails live here — only bad people will contact you as a result. Volunteers like me have no access to your personal account information and don’t want to see it.)
2. You should of course be sure that you don”t really have the “second account” and if you do, make your best efforts to recover it. Remember there can be restrictions in some places that mean someone else living at your address who has an AdSense account may preclude you from having one.
3. There is no cure (at least here or in the world of any sort of probability) if your original account was disabled because of invalid clicks or serious policy violations.)
4. Even if the AdSense pro looks into the file, there is no saying how long or whether, there will be a positive resolution. Alas, there is no magical fix to this problem, I’m afraid.