Hey Community,I’m about to update a primary feed in the merchant center to have GTIN values for my items. This process has led to a situation where item IDs are also necessary to be changed. The feed is held at a URL (Scheduled fetch). The new version of the feed (with GTIN) URL is different from the current feed. I’ve figured to keep all the feed settings untouched and just to change the URL in order to get the new feed version to MC.BUT, my concern is that all of the items will go to the review process and shopping ads might face up to 3 workdays downtime. Can someone say does the product protection feature cover me in this case and keep the previous version of the feed active during the review process? All of the item IDs will be removed from the current feed, but also the current feed source will be removed (due to URL change).Thank you!
the product-protection feature is primarily for a normallyoperating feed, to prevent accidental removal of inventory.
google tracks all items by id — each physical inventoryitem must have a unique id value that never, ever, changes.
normally, any missing items from a feed, based on id, are removed by google –product-protection is for merchants who may accidentally remove inventoryproducts from their feed, to be warned and given extra time to add back theaccidentally removed inventory items.
the feature should not be used in the case of needing an item to be removed –such as when an item is no longer in physical inventory, or cannot be sold, ora required change to id values of existing physical inventory.
changed id values are considered new physical inventory items —
and will almost always trigger a new review as new products.
generally, if id values are changed, be certainto fully remove the existing items, first, toprevent duplicate listings and a suspension
from the program, at any time.
in the cases where products are required to be removed, butthe product-protection-feature is being used, then firstdisable the feature and then resubmit the feed; otherwise,when the associated warnings are seen, select remove-productsto force the products to be removed, or if there are only afew items, use a manual removal.
regardless of product-protection, wait until the items are fully
removed — not seen under the all-products-tab — before ever
considering changing any existing id.
normally, there should be no need to change id.
if possible, the best likely course is to never change id —
but rather make the changes at the source, and simply
resubmit the existing items with the same id and the
newly added or changed attributes.
as an aside, be certain the gtin being added are
based on valid gs1 bar-codes stamped on the
physical inventory item, at the factory, by the
product’s manufacturer — not self-assigned.